Internal:Axosoft 15.2 Known Issues

Axosoft 15.2 Known Issues

=====Custom Date Range Weirdness===== Reported By: Lief Martin and K. Kot
Date filtering (for work logs, in this case) doesn’t seem to work quite the way that you would expect. Let’s say you want to list you work logs from the 13th of July:
Using the custom date range filter, select the range (13/7 to 13/7):

The result - the date listed in the filter bar is different to what was selected (12/7 vs 13/7). The results listed are different again (13/7 to 14/7):

=====Items in New Windows: Mis-matched IDs===== Reported By: K. Kot
If you “pop out” an item (an incident in the example below) to a new window and add a related item through the tab then the ID of the incident seems to be mismatched:

=====Keyboard Shortcut for Worklogs not working===== Reported By:David Lucas and John Meegan
Yes, there are keyboard shortcuts that can be used to do a variety of actions in Axosoft! You can find a list of these shortcuts in Tools->Help->Keyboard Shortcuts.
For some users the keyboard shortcut for entering worklogs doesn't seem to work. Doesn't seem to be dependent on item type, browser, either; it's quite random. Works for me though (and that's all that matters)!

=====Worklog by Employee and Date Report grouping===== Reported By: K. Kot
If you use the "Worklog by Employee and Date" report then you will need to group by employee/user before running the report. Apparently this was not required in OnTime. I suspect that this is caused by the lack of support for custom SQL in Axosoft 15.2.